By accessing this website, you agree to be bound by these Terms & Conditions, all applicable laws, and regulations. It is your responsibility to comply with any relevant local laws. If you do not agree with these terms, you are prohibited from using this site. The materials on this website are protected by copyright and trademark law. This section outlines the terms regarding website use, product descriptions, and general information.

Separate notices and disclaimers apply to your use of the website. By placing an order with us, you automatically accept these Terms & Conditions, along with any associated disclaimers. We strive to ensure that all information on the website - including product descriptions and pricing - is as accurate as possible. However, errors may occasionally occur. If an error affects your purchase, we will do our best to inform you and correct it promptly. However, as part of this process, we are not liable for any website errors.

Please keep in mind that purchasing footwear online differs from buying in-store.

Specifically:
● Colors shown on the website may appear differently due to screen settings.
● Sizes & measurements are approximate.
● Product availability is subject to change, and we may not be able to fulfill all orders.
● Delivery estimates are only guidelines and not guaranteed.
● Online promotions may not be available in-store, and vice versa.
● Prices may vary due to sales and promotions.

You are responsible for ensuring that your account details, password, and personal information remain confidential at all times.

This section outlines the terms of purchasing goods from Montalore through our website.

You place an order request by completing the checkout process:

1. Add products to your shopping cart.
2. Enter delivery address details.
3. Enter billing address details.
4. Confirm your order.

No customer account is required to complete a purchase.

Once your order is placed, you will receive an order confirmation email, which acknowledges receipt of your order. However, this does not yet mean your order has been accepted. Orders are only confirmed once processed, shipped, and a shipping confirmation email is sent.

Full payment must be received before an order is shipped. If a product becomes unavailable after placing an order, we will notify you and remove the item from your order.

All prices are displayed in the currency relevant to your selected region.

Shipping costs are based on the delivery address and are displayed at checkout.

You may not:

● Modify, copy, or distribute any content from this website.
● Use website materials for commercial purposes or public display without permission.

The content on the Montalore website is provided "as is" without warranties of any kind. We do not guarantee the accuracy, reliability, or availability of the materials on this site or any linked websites.

Montalore is not responsible for third-party websites linked on our site. Clicking on external links is at your own risk, and we do not endorse or take responsibility for their content.

During special promotional campaigns, such as limited-time discounts, seasonal sales, or similar marketing actions, standard refund rights may be limited.

For orders placed during these campaigns, Montalore offers exchanges or store credit equal to the paid amount.

Full refunds are not available unless the product arrives damaged, defective, or an incorrect item was delivered.

These conditions are displayed during the campaign and form part of the purchase agreement. If you have questions regarding campaign-specific return conditions, our customer care team is always available to help.

Montalore has not reviewed all third-party websites linked to this site and is not responsible for their content. The inclusion of any link does not imply an endorsement by Montalore. Clicking on external links is done at the user’s own risk

Montalore reserves the right to update these Terms & Conditions at any time without prior notice. By continuing to use this website, you agree to be bound by the most recent version of these terms.

These Terms & Conditions are governed by the laws of the Netherlands, without regard to any conflict of law provisions.

In cooperation with Klarna, we offer Klarna's "Pay Later" option. Payment is made directly to Klarna.

For Klarna’s full terms and privacy policy, please visit:
https://www.klarna.com/nl/grs=%2F&grr=empty

General
The Montalore Pay What You Want - Black Monday Campaign (“the Campaign”) is organized by Montalore B.V.Participation implies full acceptance of these terms and conditions.The Campaign runs from 24 November 12:00 until 25 November 12:00 (CET). Access is restricted to participants with a valid access code.

Access & Eligibility
• Participation is capped at 500 buyers on a first-come, first-served basis.
• Each participant receives a single access code via email.
• This code grants entry to the Pay What You Want page and is also required at checkout.
• The access code is single-use, tied to the participant’s entry, and non-transferable.
• The system automatically assigns each buyer a position in the queue. Pricing is determined by this position.
• All products are available while stock lasts.

Pricing Rights – Buyer Entry System
Pricing flexibility during the Campaign is determined by the participant’s assigned position in the buyer queue. The system automatically detects each buyer’s position at checkout and applies the corresponding minimum price tier. Earlier buyers receive broader pricing flexibility, while later buyers receive adjusted minimums to maintain fairness and availability.

Buyer Position Pricing Structure

• Buyers 1–150 –>€1.

• Buyers 151–250 –> €70.

• Buyers 251–500 – 50 % off all collections.

Note:
Minimum pricing is directly tied to the buyer’s entry position and is applied at checkout with a code. These price levels ensure fairness across all participants within the limited-slot structure of the Campaign.

Orders & Payment
The price entered by the participant becomes final upon checkout confirmation. Full payment must be completed at the moment of purchase.

Shipping
Shipping costs are fully borne by the customer. Delivery times may vary depending on carrier and region.

Returns & Exchanges
During this Campaign
• Return shipping costs are always borne by the customer.
• Customers must arrange their own return shipment.
• For the return address, customers must first contact Montalore customer service at info@montalore.com.
• Exchanges are possible only within available stock.

No free returns or free exchanges apply to Black Monday Campaign purchases.

Cancellations
Cancellations are only possible before the order has been shipped. Once a package has been dispatched, the above return policy (Section 6) applies.

Fraud & Misuse
Montalore reserves the right to void access codes or cancel orders in the event of:
• Abuse
• Manipulation
• Fraudulent or incorrect information
• Any violation of these terms

Technical Issues
Montalore is not responsible for technical errors, delays, failed email delivery, or platform access issues.

Changes & Termination
Montalore may modify, pause, or terminate the Campaign if required for technical, operational, or commercial reasons.

Privacy
Personal data is processed in accordance with the Montalore Privacy & Cookie Policy:
https://www.montalore.com/pages/privacy-cookie-policy

Emails provided during the Campaign will be used exclusively for:
• delivering access codes, and
• sending Campaign-related updates.

Governing Law
These Terms are governed by Dutch law. Any disputes will be resolved by the competent courts of the Netherlands.

General
The Montalore Golden Friday Campaign (“the Campaign”) is organized by Montalore B.V.

Participation in the Campaign implies full acceptance of these terms and conditions.

The Campaign runs from 28 November 12:00 until 29 November 12:00 (CET).

Access is restricted to individuals who received a valid Golden Friday discount code from Montalore.

Access & Eligibility
• The Campaign is available only to customers who received a Golden Friday code via email or signed up for the event page.

• Each participant receives one personal discount code, tied to their customer profile.

• The code is required at checkout to activate the Golden Friday discount.

• Codes are single-use, non-transferable, and may not be shared publicly.

• All products are available while stock lasts.

• Montalore reserves the right to limit quantities per customer to ensure fair availability.

Pricing & Discount Structure
During the Golden Friday Campaign:

• Customers receive 50% OFF the entire Montalore collection when using the Golden Friday discount code.

• The discount applies only during the campaign timeframe (28 November 12:00 – 29 November 12:00 CET).

• The discount cannot be redeemed before or after this period.

• The discount cannot be combined with other promotions, codes, or offers.

Orders & Payment
• The price displayed at checkout after applying the discount code becomes final once the order is confirmed.

• Full payment must be completed at the moment of purchase.

• Montalore is not responsible for failed or incomplete checkouts due to customer error or expired codes.

Shipping
• Shipping costs may apply depending on the destination and active promotions.

• During special campaign periods, free shipping may not apply.

• Delivery times may vary based on the carrier, region, and order volume during the Black Friday period.

Returns & Exchanges
• Return shipping costs are always borne by the customer.

• Customers must arrange their own return shipment.

• Before returning a product, customers must contact Montalore at info@montalore.com to receive the correct return instructions.

• Exchanges are possible only within available stock.

• No free returns or free exchanges apply to Golden Friday Campaign purchases.

• Refunds, if applicable, are issued according to Montalore’s standard return policy but shipping fees are non-refundable.

Cancellations
Cancellations are only possible before the order has been shipped. Once a package has been dispatched, the above return policy applies.

Fraud & Misuse
Montalore reserves the right to void discount codes or cancel orders in the event of:

• Abuse or misuse of the Golden Friday code

• Code-sharing or unauthorized distribution

• Fraudulent or incorrect information

• Violations of these terms and conditions

Technical Issues
Montalore is not responsible for technical errors, delays, failed email delivery, or platform access issues.

Changes & Termination
Montalore may modify, pause, or terminate the Campaign if required for technical, operational, or commercial reasons.

Privacy
Personal data is processed in accordance with the Montalore Privacy & Cookie Policy:
https://www.montalore.com/pages/privacy-cookie-policy

Emails provided during the Campaign will be used exclusively for:
• delivering access codes, and
• sending Campaign-related updates.

Governing Law
These Terms are governed by Dutch law. Any disputes will be resolved by the competent courts of the Netherlands.

General

The Montalore Up to 75% OFF Event (“the Campaign”) is organized by Montalore B.V.

Participation in the Campaign implies full acceptance of these Terms and Conditions.

The Campaign runs from 18 December 12:00 until 19 December 12:00 (CET).

Access is strictly limited to participants who receive a private access link by email.

Access & Eligibility

• The Campaign is accessible only via a private campaign URL.
  
• This page is not publicly available and cannot be accessed through the regular Montalore website.
  
• Access is personal, non-transferable, and time-limited.
  
• Products are available while stock lasts.
  
• Once the Campaign ends, the page will automatically close.
  

Pricing & Availability

• During the Campaign, selected products are offered at discounted prices of up to 75% OFF.
  
• All prices displayed on the Campaign page are final and already adjusted.
  
• No discount codes are required.
  
• Discounts and availability vary per product and collection.
  
• Once an item is sold out, it will not be restocked during the Campaign.
  

Orders & Payment

All orders must be fully paid at the time of checkout.

Once an order is confirmed, it cannot be modified.

Shipping

Shipping costs are borne by the customer and calculated at checkout.

Orders are shipped from the Netherlands.

Due to the timing of the Campaign and national holidays, delivery times may vary.

Customers will receive tracking information by email once the order has been dispatched.

Returns & Exchanges

For purchases made during this Campaign:

• Return shipping costs are always borne by the customer.
  
• Customers must arrange their own return shipment.
  
• Returns must be requested within 14 days of receiving the order.
  
• Items must be unworn and returned in original condition.
  
• Refunds to the original payment method are not available.
  
• Returns are eligible for store credit or exchange only, subject to stock availability.
  

Customers must contact Montalore customer service at
info@montalore.com before returning any items to receive return instructions.

Cancellations

Cancellations are only possible before an order has been shipped.

Once an order has been dispatched, the above return policy applies.

Fraud & Misuse

Montalore reserves the right to cancel orders or deny access in cases of:

• Abuse
  
• Manipulation
  
• Fraudulent activity
  
• Incorrect or misleading information
  
• Violation of these Terms
  

Technical Issues

Montalore is not responsible for technical errors, platform downtime, delayed emails, or access issues that may occur during the Campaign.

Changes & Termination

Montalore reserves the right to modify, pause, or terminate the Campaign at any time for technical, operational, or commercial reasons.

Privacy

Personal data is processed in accordance with the Montalore Privacy & Cookie Policy:

https://www.montalore.com/pages/privacy-cookie-policy

Email addresses collected during the Campaign are used solely for:

• Providing access to the Campaign
  
• Sending Campaign-related updates
  

Governing Law

These Terms are governed by Dutch law.

Any disputes will be submitted to the competent courts of the Netherlands.